Blue Iris and Reolink 4k camera issues

The saga with Reolink 4k cameras and Blue Iris continues
I have two RLC-810A and two RLC- 820A cameras and they were installed yesterday. I am running Blue Iris on Windows 10 under proxmox on an i7 NUC allocating 8gb ram and 2 sockets, 2 cores. I have Open Media Vault on the same machine sharing a 10tb HDD using SMB. I also have HA OS on it.
The good news
  1. All the cameras work well with PoE, even the one that has 120m run of CAT5e cable. I am using a tp-link TL-SF1005P switch which supports up to 250m POE transmission.
  2. I have a very clear image when using the Reolink app on the phone or OSX or directly on a browser using the IP address.
  1. I have installed the Home Assistant Reolionk integration on HACs and I can get a camera image onto my HA dashboard and have several entities including motion sensors working.
The bad news
Blue Iris looks awesome, I really want to get it working but…
1. The still images look great, but when there is motion, much of the still areas get greyed out or I get lots of pixels over the motion.
Here is a video from the gate
2. I set up the cameras using the settings recommended by this guy https://bit.ly/3jh89AC on the Blue Iris forums and they made things better but still getting lots of problems. The user sbaker1106 later recommends contracting Reolink for beta software which I have done.
3. Under the beta software things are worse, I can’t get a “clear” stream form the cameras at all, not even on a browser. This is what I get using the Reolink app when viewing the clear stream
 I have contacted Reolink Support and none of their suggestions so far have helped.
On a slightly side note I have got nowhere getting Frigate working either, but I’m trying to get Blue Iris fixed first.
I would love to hear from anybody that has got these cameras working with Blue Iris with suggestions.
My next step is either to
  1. replace the cameras completely or give up on Blue Iris and buy a reolink NVR. This would be a shame as Blue Iiris seems to have good functionality (and I have paid for it!)
  2. bin the cameras and replace them (I mean sell, return or whatever)
Any more thoughts hints suggestions would be welcome.
30/10/21
Update –
I have gone down the path of using Frigate rather than Blue Iris.
I have detailed my solution here.

4 thoughts on “Blue Iris and Reolink 4k camera issues”

  1. I’m having the same issue with Blue Iris as well for these cameras, but I did get this to work for frigate. I hope my yaml will help some people here. Good day!
    ———
    cameras:
    kidcam:
    ffmpeg:
    inputs:
    – path: rtsp://REDACTED:REDACTED:554//h265Preview_01_main
    roles:
    – record
    – path: rtsp://REDACTED:REDACTED:554//h264Preview_01_sub
    roles:
    – detect
    – rtmp
    detect:
    width: 640
    height: 360
    fps: 4
    motion:
    mask:
    – 0,0,1920,0,1920,389,0,386
    – 0,0,0,821,177,686,455,480,441,0
    – 1873,1015,1876,1059,1732,1059,1738,1008
    record:
    enabled: True
    retain_days: 7
    events:
    retain:
    default: 10
    objects:
    track:
    – person
    snapshots:
    enabled: True
    timestamp: False
    bounding_box: False
    crop: False
    height: 175
    retain:
    default: 10
    objects:
    person: 15

  2. Hi Jason,

    Thank you so much for your message!

    I also gave up on Blue Iris and went down the frigate route and now have it working really well.

    I wanted to save 24/7 to an external HD so had to reinstall home assistant on Debian and I have Frigate on docker/Portainer rather than supervisor.

    It would not have worked on my previous install with a VM on proxmox.

    Maybe I should do an update to the blog post !

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